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Product performance guarantees and support: choose wisely

As the choice of materials continues to expand it is important to be informed and to choose those you can trust. 

In today’s market there are a proliferation of products and services available, from structural to decorative, and everything in between. As the marketplace becomes increasingly global, we’re seeing more and more imported product enter New Zealand, but often without the product quality and service guarantees expected by the New Zealand market.

At Laminex New Zealand we’re proud of our long-standing history as a New Zealand business, and as part of the Fletcher Building group. You can be sure that we’re here for the long haul, and will be around to support our products should the need arise. All of our products carry meaningful warranties that are readily available on our websites.

We stand by all our products, providing full care and maintenance guidelines so you can keep your surfaces in top condition.

In addition to this, where required, our structural products carry BRANZ industry appraisals so you can be assured that our products perform to the New Zealand Building Code.

We’re also upfront and transparent about the ingredients of our products with several, such as Laminex Solid Surface being recognised as ‘Red List Free’ in the Declare database, which is the approved product list for the Living Building Challenge*.  It’s about providing you with products that you know won’t hurt your family, which meet strict environmental guidelines and contribute to the creation of healthier interiors.  We’re committed to sustainability and to continually improving our processes to ensure that we’re doing business in the best way possible, ethically, socially and environmentally.

Our purpose is to provide New Zealand’s premiere decorative surface and panel range supported by meaningful warranties, expert knowledge and the best technical expertise in the market so you can be sure in your product choice and focus on yourself and your family rather than the fine print.

Our My Dream Kitchen partners maintain the same commitment to product quality and assurance; when choosing products from a My Dream Kitchen brand partner, or engaging with a My Dream Kitchen recommended trade partner for your kitchen build, you can be sure of the quality of products and service.

So as you embark on your next project, remember that product choice is more than just colour and texture, its about choosing products that are fit for purpose, that meet NZ standards and are warranted for our conditions.  Choosing products from a trusted supplier means that you needn’t worry about their performance, and can instead focus on enjoying your new space.  

*A full matrix of our products and their sustainability criteria can be found in the sustainability section of the Laminex New Zealand website.
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